Exchange Policy

At Zipwear, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we are here to help with our exchange policy.

1. Eligibility for Exchanges

You may exchange an item within 5 to 7 days from the date of purchase, provided that:

• The item is unused and in the same condition that you received it.
• The item is in its original packaging with all tags and labels intact.
• You provide a receipt or proof of purchase.

2. Non-Exchangeable Items

Certain items cannot be exchanged, including:

• Perishable goods (e.g., food, flowers).
• Personal care items (e.g., cosmetics, skincare products).
• Customized or personalized products.
• Sale or clearance items.

3. Exchange Process

To initiate an exchange, please contact our customer service team at [Insert Contact Info] with your order number and details about the product you wish to exchange. We will guide you through the process.

4. Shipping Costs for Exchanges

You will be responsible for paying the shipping costs for exchanging your item unless the item arrived damaged or defective. We recommend using a trackable shipping service for returns.

Exchange Delivery Charges : 300rs